Projects/AI systems

An AI system that turns meetings into decisions, tasks and organisational memory

From automatic meeting documentation to an AI assistant that knows what was discussed, what was decided and who is responsible for what.

We built an integrated AI system for an organisation with many management and operational meetings. It automates the processing of conversations, structures the decisions taken and gives instant access to the accumulated information through an intelligent AI assistant.

  • AI system
  • Process automation
  • AI assistant
  • Google Workspace
RecordingManagement meeting
AMK+4

Transcript with speakers and timestamps

Structured result

  • DecisionUpdated schedule approved
  • TaskPresent the new plan
  • OwnerProject manager
  • DeadlineNext project meeting

Sent out after human approval

Illustrative data

  • Solution typeIntegrated AI system
  • EnvironmentGoogle Workspace
  • ScopeManagement and operational meetings
  • Main goalAutomation and knowledge management

Instead of staying in recordings, minutes and emails, the information becomes accessible and usable organisational memory.

The challenge

The meetings end, but the information stays scattered

In organisations with many projects and teams, decisions are made, deadlines are set and responsibilities are assigned every day.

Some of this information is documented by hand, some stays in recordings or emails, and sometimes important details get lost between meetings.

This creates several concrete business problems

  • Time spent on admin work

    Preparing, editing and sending out meeting minutes.

  • Decisions are hard to trace

    It is not always easy to tell exactly what was decided, when and by whom.

  • Unclear tasks

    Owners, deadlines and follow-up actions sit in different documents.

  • Lost context

    The same topic is discussed in several meetings, without the whole history being available in one place.

  • Slow access to information

    To get an answer, a manager has to go through many files or ask a colleague.

The challenge was not just to automate the minutes, but to turn the information from meetings into a tool for better management.

The technology challenge

The system had to work on its own and understand accurately

  • Fully autonomous operation

    The system joins every meeting by itself and processes the conversation, without anyone starting it manually.

  • More than 5 Balkan languages at once

    The system works in more than five Balkan languages at the same time.

  • Over 90% accuracy

    The requirement was for speech recognition to reach over 90% accuracy in Balkan languages, which is very hard to achieve.

Our solution

Two connected AI capabilities. One complete system.

01

AI meeting automation

Automatic recording, transcription, analysis and structuring of decisions, tasks, owners and deadlines. After human approval the information is sent out and archived.

Creates structured, reliable information
02

AI assistant for management queries

An intelligent assistant that works with the information accumulated from meetings and lets managers ask questions in natural language, find decisions and follow how topics develop.

Makes it accessible and useful at any moment

The two capabilities work together. The first creates structured, reliable information, and the second makes it accessible and useful at any later moment.

The process

How we automated the whole process

  1. 01

    The meeting takes place

    The team uses Google Meet, and recording starts automatically as part of the defined process.

  2. 02

    Automatic transcription

    The recording is turned into text with speakers and timestamps.

  3. 03

    AI analysis of the conversation

    The system extracts a summary, decisions, tasks, owners, deadlines and open questions.

  4. 04

    Human review and approval

    A designated employee reviews the result, makes corrections if needed and approves the final version.

    Human control
  5. 05

    Automatic distribution

    The approved information is sent to the predefined recipients.

  6. 06

    Central storage

    Transcripts and structured results are archived in a controlled environment.

  7. 07

    AI assistant and follow-up queries

    The information becomes available through the AI assistant, search, registers and tracking of topics across meetings.

The AI assistant

All the information from your meetings, one question away

Instead of searching through dozens of minutes and recordings, just ask.

We built an AI assistant into the system that draws on the information accumulated from past meetings.

It lets managers get concrete answers without opening separate files, reading long transcripts or finding out who attended a given conversation.

AI assistant for management queriesSample conversation with illustrative data

What did we decide about the delay on project A?

At the last project meeting an updated schedule with an interim progress check was approved.

The project manager committed to presenting the new plan and coordinating the next steps.

Source: Project meeting · Sample record

Which tasks are still open?

Two tasks remain:

  1. Confirmation of the new schedule by all teams involved.
  2. A check of the resources for the next stage.
Source: Minutes and task list
Ask about a decision, task, project or deadline...
A demo interface with made-up data that shows how the assistant works.

What can you ask the AI assistant?

  • What decisions did we make on this project in the last month?
  • Who is responsible for this specific task?
  • Which topics still have no final decision?
  • How did the supply issue develop over the last three meetings?
  • What deadlines were agreed, and at which meeting?
  • At which meeting did we first discuss this issue?

The assistant does not just generate summaries. It works with the history of the meetings and points to the sources its answers are based on.

So the organisation gets not just an automated archive, but an intelligent system for accessing its own knowledge and decisions.

Additional features

More than minutes: a system for tracking and control

  • Matrix: decision, task, owner, deadline

    Every meeting produces a structured list for following up on actions.

    DecisionTaskOwnerDeadline
  • Tracking topics across meetings

    The system links information from several meetings and shows how an issue develops, what decisions were made and which questions remain open.

  • Smart search and filters

    Access to information by keyword, project, participant, task, decision or deadline.

  • A single meeting register

    All processed meetings are available in one place, with their decisions, tasks and open questions.

  • Custom templates and terminology

    The system uses the organisation’s own terminology and structures information by meeting type: management, project or operational.

  • Security and human control

    Processing and storage take place in an agreed, controlled environment, and final results are only sent out after approval.

The business value

From administrative burden to faster, better-informed management

  • Less manual work

    Automated creation of minutes and structured information.

  • Clear responsibilities

    Decisions and tasks are documented with owners and deadlines.

  • Faster answers

    Managers get the information they need through the AI assistant.

  • Organisational memory

    Knowledge and decisions stay available regardless of individual participants.

  • Better coordination

    Teams share one approved version of the information.

  • A controlled process

    Human approval and access rules are part of the solution.

These are the business benefits the solution is designed for. We do not publish unconfirmed percentages for time saved or productivity gained.

How we approached the project

First we understood the process. Then we built the technology.

For Mission Point, the value is not just in deploying an AI model, but in creating a working system that is part of the daily life of the organisation.

  1. 01

    Workflow analysis

    How meetings are run, who uses the information, how decisions are made and tracked.

  2. 02

    Designing an integrated solution

    Connecting the existing tools with automatic processing and AI capabilities.

  3. 03

    Set-up for the organisation

    Terminology, meeting types, structure of the minutes and access rights.

  4. 04

    Pilot validation

    Testing the system with real work meetings within the agreed scope.

  5. 05

    Active collaboration

    Feedback, improvements and adapting the solution to the way people actually use it.

This approach is at the heart of our One-Click AI Systems: complete systems that connect tools, information and actions into one automated process.

Explore One-Click AI Systems
The difference

Why is this project more than an AI meeting assistant?

A typical AI tool

A typical AI tool can record a conversation and generate a summary.

  • Records the conversation
  • Generates a summary
In this project we built much more

An integrated technology system that:

  • automatically creates management information
  • ensures human control
  • organises how it is distributed
  • turns it into an accessible knowledge base through an AI assistant

So individual meetings are no longer isolated events. They become part of the shared organisational memory, which can be used for later decisions, tracking commitments and better coordination.

Let’s talk about your business

And what would be possible if your systems worked together?

Every organisation has processes that take time, need coordination between people and systems, or make important information hard to reach.

We find these opportunities and build AI solutions that turn complex processes into a simple, connected and automated way of working.

You do not need a ready technical specification. We will help you decide where to start.

hello@missionpoint.bg · 0879 532 629

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